90-Day Warranty for Overlanding Unlimited
At Overlanding Unlimited, we stand behind the quality of our products and want you to have peace of mind on every adventure. That’s why we offer a 90-day limited warranty on our products to cover defects in materials and workmanship.
Warranty Coverage
This warranty covers defects in materials and workmanship under normal use and service for a period of 90 days from the date of purchase. During this period, we will repair or replace the defective item, or offer a refund at our discretion, provided the terms below are met.
Warranty Exclusions
This warranty does not cover:
- Normal Wear and Tear: This includes damage resulting from typical use, including scuffs, scratches, abrasions, or color changes.
- Damage Caused by Improper Use: Damage due to misuse, abuse, negligence, or failure to follow care instructions.
- Unauthorized Repairs or Modifications: Any repair, alteration, or modification made by anyone other than Overlanding Unlimited voids the warranty.
- Environmental Damage: This includes damage caused by exposure to harsh weather, chemicals, or corrosive environments.
- Consumables and Accessories: Warranty does not cover consumable items like batteries, light bulbs, or certain accessories.
How to Make a Warranty Claim
- Contact Us: Reach out to our customer service team at [contact email] or call [contact phone] to start a warranty claim. Please provide your proof of purchase, photos of the defect, and a description of the issue.
- Return Instructions: If approved, we will provide return instructions. In most cases, we will cover shipping costs for warranty claims within the first 90 days.
- Inspection and Resolution: Upon receiving the item, our team will inspect it to determine if it qualifies for repair, replacement, or refund. We aim to resolve warranty claims within 14 business days of receipt.
Limitations and Disclaimers
- Limited to Original Purchaser: This warranty is only valid for the original purchaser of the product and is non-transferable.
- No Implied Warranties Beyond 90 Days: This warranty is exclusive and is in lieu of all other warranties, whether express, implied, or statutory.
- Limitation of Liability: Overlanding Unlimited shall not be liable for any incidental or consequential damages, including but not limited to loss of use, lost profits, or any other direct or indirect damages.
Contact Us
For warranty claims or questions, please contact us:
Overlanding Unlimited
Email: [[email protected]]
We’re dedicated to ensuring that your gear performs to your satisfaction so you can focus on exploring the great outdoors!